I had suffered allergy problems for years, or better to say, for seasons. Three years ago, I was diagnosed with grass allergy, but nobody could tell me how to treat it, and that was the clue. Ten years ago, I had my sinuses operated by Professor Klapan, and now I decided to contact him again to tell him about my complaints. In fact, I wanted to get an accurate diagnosis and clear, comprehensible explanation of the cause of my problems and therapeutic options. From the very first phone contact with the Klapan Medical Group Polyclinic personnel, and later during the treatment, I realized it was the right address to solve my problems. First, I have to emphasize the warm and humane approach offered by Professor Klapan as well as by Dr. Jureković and nurses. It is of utmost importance to me as a patient. Upon examination, Professor Klapan explained to me the causes of my discomforts and recommended biolaser therapy. Biolaser? I looked at him and asked him simply: "Biolase, what is it?" And then again, my question was answered in a way typical for Professor Klapan – clear, comprehensible and illustrative. This is Professor Klapan I know for some 10 years now. Therefore, he prescribed 6 photodinamic biostimulation sessions of the nasal mucosa. All that I have to say now is that I have since been free from any discomforts, morning swelling, conjunctivitis, eye redness, nose running, cough, etc. All these problems have vanished. Recently I had a trip, a photo-safari in a part of Croatia abundant in grass and plants, in full blossom at the beginning of June. I enjoyed the trip, free from allergic reactions. Besides Professor Klapan, mention should be made of other team members, Dr. Jureković and excellent, highly professional, medical nurses always meeting you with nice words, with pleasant and reassuring approach to the patient.